Kalinga
Multilingual Hospital Request Routing
Rutgers HealthHack 2026 — Honorable MentionPythonPyTorchHugging FaceSetFitscikit-learn
- Developed a multilingual, multi-label NLP classifier for hospital request routing across 4 languages and 6 departments; curated a labeled dataset and benchmarked TF-IDF/logistic regression and BGE embeddings.
- Fine-tuned multilingual MiniLM using SetFit and contrastive learning; achieved 0.8963 macro F1 / 83.73% accuracy on grouped test data and 0.8339 macro F1 / 79.03% accuracy on an independent holdout set, using StratifiedGroupKFold for group-aware splitting.
- Implemented emergency escalation and out-of-scope abstention rules for safety-aware routing; published the fine-tuned classifier on Hugging Face.